HIPAA Privacy Policy

Effective Date:  September 16, 2024

At Carrie Lynn Wellness / Hydration Heroes, we are committed to protecting your privacy and ensuring the confidentiality of your health information. This HIPAA Privacy Policy outlines how we collect, use, and protect your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

1. Use and Disclosure of Health Information

We may use and disclose your Protected Health Information (PHI) for the following purposes:

  • Treatment: We use your health information to provide you with medical services, including IV hydration therapy and wellness treatments.
  • Payment: We may use your information to obtain payment for the services provided.
  • Healthcare Operations: Your health information may be used to ensure the quality of care and service we provide, including staff training and internal audits.

2. Your Rights

You have several rights under HIPAA concerning your PHI:

  • Access: You have the right to view or request a copy of your health records.
  • Amendment: If you believe your health information is incorrect or incomplete, you may request that we correct it.
  • Accounting of Disclosures: You have the right to request a list of the times your health information has been shared for purposes other than treatment, payment, or healthcare operations.
  • Restriction Requests: You may ask us to limit how we use or disclose your health information, although we are not required to agree to all requests.
  • Confidential Communications: You can request that we communicate with you using a specific method or at a certain location.

3. Safeguarding Your Information

We take the following steps to protect your PHI:

  • Administrative Safeguards: We have procedures in place to limit access to your health information to authorized personnel only.
  • Technical Safeguards: We use encryption and secure systems to protect electronic PHI.
  • Physical Safeguards: We secure physical records in locked storage and limit access to authorized staff.

4. How We May Contact You

We may contact you regarding appointments, treatment follow-ups, or billing. We will do so in a manner that maintains your privacy. You can request alternate methods of communication.

5. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Office for Civil Rights at the U.S. Department of Health and Human Services. Filing a complaint will not affect your care or treatment.

6. Changes to This Policy

We reserve the right to update this HIPAA Privacy Policy at any time. Any changes will be posted on our website with the effective date.

Contact Information

For questions or concerns about your health information privacy, please contact us at:

Carrie Lynn Wellness / Hydration Heroes

LOCATION

7296 Walnut Hill Rd, Manitou Beach, MI 49253

PHONE
734-643-8734

EMAIL
carrielynnwellness@gmail.com